Member queue
| Email | Name | Tier | Status | Joined | |
|---|
Property partner leads (Iris)
| Company | City | Units | Contact | Status | Received | |
|---|
Enterprise leads (Reese)
| Company | Employees | Contact | Status | Received | |
|---|
Partner onboarding
Apartment communities and hotel partners moving from lead to approved inventory.
| Partner | Market | Units | Stage | Assignee | Updated |
|---|
Hotel onboarding
Hotel partners being contracted, mapped, and made searchable.
| Hotel | City | Rooms | Rate | Stage | Updated |
|---|
Support tickets
| Ticket | Member | Priority | Status | Assignee | Updated |
|---|
SLA dashboard
Open service promises across support, access, turnover, and incident workflows.
| Workflow | Open | At risk | Breached | Team | Next action |
|---|
Resident map
Active resident locations by booking, used by agents for support, check-in, turnover, and incident response.
| Resident | Location | Unit | Status | Stay window | Booking |
|---|
Incidents & damage
| Incident | Booking | Severity | Status | Cost | Updated | |
|---|
Deposits
| Deposit | Member | Booking | Status | Amount | Updated | |
|---|
Cancellations & transfers
| Request | Member | Booking | Type | Status | Updated | |
|---|
Partner portal accounts
Placeholder accounts for apartment communities and hotels before full partner self-serve launch.
| Partner | Contact | Role | Status | Last invite | |
|---|
Enterprise accounts & bookings
| Account | Contact | Seats | Bookings | Status | Updated | |
|---|
Lock & access sync
| Access job | Unit | Booking | Provider | Status | Updated | |
|---|
Turnover vendor tasks
| Task | Unit | Vendor | Window | Status | Updated | |
|---|
Billing runs & payouts
| Run | Period | Status | Charges | Gross | Payouts | Updated |
|---|
Unit economics
| Unit | City | Type | Occupancy | ADR | Margin | Status |
|---|
| Event | Status | Actor | Member | Booking | When | Payload |
|---|
Agent actions
| Agent | Action | OK | Confidence | When | Reason / error |
|---|